Here's a look at our lineup of inspiring and insightful keynote speakers who will be sharing ways to design and deliver a customer experience that leads to successful business outcomes. View the Full Schedule
Muammer Yilmaz &
This year's conference will be held at the Manchester Grand Hyatt San Diego, the premier waterfront hotel in beautiful, downtown San Diego. Conveniently located near San Diego's historic Gaslamp District, this venue offers a spectacular waterfront resort-like setting, complete with shopping, dining, and entertainment venues representing the best of what America's Finest City has to offer. Enjoy luxury accommodations with bay and city skyline views, upscale decor, and free in-room WiFi for all TSW guests.
1 Market Place, San Diego, CA 92101 | Directions
The TSW room block is now sold out, but you can still check for last minute availability. Due to a citywide convention, the Manchester Grand Hyatt and many of the nearby downtown hotels are also sold out. We recommend you utilize the internet, or your in-house travel department, or a travel agent to secure a room for you. There are many options available in and around the downtown area, such as Harbor and Shelter Island, Mission Valley, Little Italy, Coronado, and Hillcrest, as well as home share sites like Airbnb and HomeAway. We also recommend referencing the popular internet booking sites Trivago, Travelocity, and Hotels.com to search for alternative options.