May 7 – 9, 2012 | Silicon Valley
About TSW 2012 Best Practices
Technology Services World 2012 Best Practices is an unrivaled source of peer learning, networking, and idea sharing you won't want to miss. Join us for three days of thought-provoking discussion about what today's tech companies are doing to protect, grow and evolve their service businesses. You'll discover alternative approaches that can help you unleash your full potential—and that of your organization—to run a better, more efficient, more financially successful services business. Explore the agenda.
Defend, Optimize and Innovate
The demands of running a technology services business have never been greater. Not only must you protect and grow your existing business while delivering the almighty margin dollars, you must simultaneously undertake the daunting task of re-architecting your business to address the new realities of Consumption Economics: the consumerization of enterprise IT. This delicate balancing act has service leaders across our industry walking the proverbial tightrope every day.
To help re-energize your thinking and provide you with new strategies and tactics to manage your business, TSW Best Practices is focusing on three key areas that will allow you to keep your traditional business humming while you blaze a new trail forward:
| Defend: | What successful tactics and strategies are being used to defend existing service businesses? For example, how are today's leaders protecting the margins and revenue streams of their existing portfolio of services? |
| Optimize: | What actions are leaders taking to optimize existing service businesses? What are the best levers for driving continued operational efficiency? How are organizations doing more with existing resources, and what are they doing to continuously drive up service quality? |
| Innovate: | What are companies doing to transform their services businesses, either to embrace the concept of Value-Added Services, or to pursue the even more forward-looking changes outlined in our new book, Consumption Economics? What are the shining examples of the "Trojan Horse" tactics that were outlined in Thomas Lah's TSW 2011 Las Vegas keynote? |
Come to TSW 2012 Best Practices to get educated on the best practices and innovations that can accelerate success in your services business, and discover how to unleash your full potential—and that of your organization—to run a better, more efficient, more financially successful services business.
