May 7 – 9, 2012 | Silicon Valley
Press Releases
TSIA Announces Agenda for Technology Services World 2012 Best Practices Conference
SAN DIEGO, CA, January 20, 2012 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, is hosting its third annual "Service Revolutions" competition at Technology Services World (TSW) 2012 Silicon Valley. Organizations demonstrating the most unique and compelling approach to technology services will be honored with the esteemed TSIA Vision Award.
Call for Applications Open for TSIA's Third Annual "Service Revolutions" Competition
SAN DIEGO, CA, January 20, 2012 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, is hosting its third annual "Service Revolutions" competition at Technology Services World (TSW) 2012 Silicon Valley. Organizations demonstrating the most unique and compelling approach to technology services will be honored with the esteemed TSIA Vision Award.
TSIA Research Delves into the Changing Practices in Revenue Recognition
SAN DIEGO, November 15, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, is now accepting submissions for its Spring 2012 Recognized Innovator Awards, to be presented at Technology Services World Silicon Valley, taking place May 7-9. Submissions are being accepted now through February 24, 2012.
TSIA 2012 Spring STAR Awards Nominations Now Being Accepted
SAN DIEGO, CA, November 10, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced that it is now accepting nominations through December 21, 2011, for its Spring 2012 STAR Awards program.
TSW 2011 Las Vegas Redefines the Future of Technology Services
LAS VEGAS, NV, and SAN DIEGO, CA, October 28, 2011 — Technology Services World 2011 Las Vegas concluded Wednesday, having drawn a record-breaking 1, 000 attendees representing more than 270 companies from 25 countries. The event, hosted by the Technology Services Industry Association (TSIA), focused on the industry's hottest topics, including cloud computing, social media, value-added services, service revenue generation, and the newly introduced Consumption Economics.
Call for Speakers Opens for Technology Services World 2012 Silicon Valley
LAS VEGAS, NV and SAN DIEGO, CA, October 27, 2011 — As a record-breaking Technology Services World (TSW) 2011 Las Vegas came to a successful conclusion yesterday, the Call for Speakers opened for Technology Services World 2012 Silicon Valley. Hosted by the Technology Services Industry Association (TSIA), the leading association of the technology services and support industry, the Technology Services World spring and fall conferences are renowned as the preeminent sources of learning and peer networking for service and support professionals.
Altitude Software, Callidus Software, Cisco, Corptax, Datacert, Flexera Software, and TeleTracking Technologies Achieve Certified Support Staff Excellence Center Designation from the Technology Services Industry Association
LAS VEGAS, NV and SAN DIEGO, CA, October 26, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced at today's closing ceremonies of the Technology Services World 2011 Las Vegas conference that Altitude Software, Callidus Software, Cisco, Corptax, Datacert, Flexera Software, and TeleTracking Technologies have been certified as Support Staff Excellence Centers.
Convergys, Kopin, and The Verghis Group Named Winners of TSIA's Recognized Innovator Awards
LAS VEGAS, NV, and SAN DIEGO, CA, October 26, 2011 — The Technology Services Industry Association (TSIA) honored Convergys, Kopin, and The Verghis Group as winners of its prestigious Recognized Innovator Awards today at the Technology Services World conference in Las Vegas, Nevada.
Avaya, Cisco Systems, Corptax, Digital Hands, EMC, McAfee, and Oracle Named Winners of Fall 2011 TSIA STAR Awards
LAS VEGAS, NV, and SAN DIEGO, CA, October 26, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced the winners of the Fall 2011 STAR Awards today at theTechnology Services World (TSW) conference being held in Las Vegas, Nevada.
NCR's Ruth Fornell Keynotes Women in Services Event at Technology Services World 2011 Las Vegas
LAS VEGAS, NV, AND SAN DIEGO, CA, October 26, 2011 — Ruth Fornell, vice president of professional and software support services for NCR Corporation was the keynote speaker at the Women in Services (WIS) networking dinner held at Technology Services World (TSW) 2011 Las Vegas last night. Hosted by the Technology Services Industry Association (TSIA), TSW is the preeminent source of learning and peer networking in the services industry.
TSIA Announces Organizational Development Program for Professional Services Organizations
LAS VEGAS, NV and SAN DIEGO, CA, October 26, 2011 — The Technology Services Industry Association (TSIA) today announced that it has launched an Organizational Development Program for Professional Services. The announcement was made at Technology Services World 2011 Las Vegas by TSIA executive director Thomas Lah and TSIA senior vice president of organizational development services, Tom Pridham.
"Services Finance" Spotlighted at Technology Services World 2011 Las Vegas
LAS VEGAS, NV and SAN DIEGO, CA, October 25, 2011 — Services finance was one of the top subjects of interest today at Technology Services World (TSW) 2011 Las Vegas, where an exclusive TSW conference track addressed services finance-related issues critical to today's technology services professionals, including important new accounting rules that are impacting technology services businesses.
TSIA Announces New Service Discipline at Technology Services World 2011 Las Vegas
LAS VEGAS, NV and SAN DIEGO, CA, October 25, 2011 — The Technology Services Industry Association (TSIA) today debuted its latest service discipline, Service Revenue Generation (SRG), at Technology Services World (TSW) 2011 Las Vegas. Joining the Education, Field, Professional, and Support services disciplines, Service Revenue Generation is the first that cuts horizontally across the traditional technology services disciplines.
Consumption Economics: The News Rules of Tech Released to Enthusiastic Crowds at Technology Services World 2011 Las Vegas
LAS VEGAS, NV, AND SAN DIEGO, CA, October 25, 2011 — A new age of tech is coming and Consumption Economics: The New Rules of Tech is the guidebook that will enable services organizations to navigate the significant shift in the technology industry caused by cloud and managed services. Released yesterday at Technology Services World 2011 Las Vegas, the much-anticipated, groundbreaking book made its exclusive debut to a record-breaking gathering of top-level industry professionals.
Technology Services World 2011 Las Vegas Opens with Record-Breaking Attendance from Leading Players in Technology Services
LAS VEGAS, NV, AND SAN DIEGO, CA, October 25, 2011 — Technology Services World (TSW) 2011 opened in Las Vegas yesterday with an Innovation Tour of the TSW | EXPO, two groundbreaking keynote presentations, and eight popular TSIA Power Hour sessions covering the latest industry research and trends in the disciplines of education, field, professional, and support services as well as TSIA's newly introduced service revenue generation discipline.
New Research Uncovers How Cloud Is Impacting Professional Services
LAS VEGAS, NV, AND SANTA CLARA, CA, October 24, 2011 — The Technology Services Industry Association (TSIA) today released preliminary results from its recently conducted benchmark study on the impact of cloud computing on technology professional services.
New Research Uncovers Social Media Leading Trends and Best Practices
LAS VEGAS, NV, AND SANTA CLARA, CA, October 24, 2011 — The Technology Services Industry Association (TSIA) today released results from its 2011—2012 Social Media Survey. Now in its third year, the survey leveraged data collected from member inquiries, the TSIA Social Media Community of Interest, as well as primary and secondary research.
Professional Development Courses Kick-Start the Learning at Technology Services World 2011 Las Vegas
LAS VEGAS, NV, AND SANTA CLARA, CA, October 24, 2011 — Six pre-conference professional development courses kicked off the learning sessions at Technology Services World (TSW) today in Las Vegas. TSW, being held October 24-26, is the industry's premier technology services conference, and is hosted by the leading professional association of the technology services industry, TSIA. Service and support experts have converged for this three-day event to explore the exploding cloud computing and social media phenomena as well as to learn tactics for improving organizational efficiencies in the areas of services delivery, engineering, operations, and leadership.
TSIA Names Convergys Corporation, DB Kay & Associates, Kopin, Stone Cobra, Sykes Enterprises, and The Verghis Group as Finalists for Technology Services Recognized Innovator Awards
LAS VEGAS, NV, and SAN DIEGO, CA, October 24, 2011 — The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced that Convergys, DB Kay & Associates, Kopin, Stone Cobra, Sykes Enterprises, and The Verghis Group have been named as finalists for the fall 2011 Technology Services Recognized Innovator Awards. The announcement was made today at the Technology Services World conference being held this week in Las Vegas, Nevada.
Technology Services World 2011 Las Vegas to Feature Top Solutions Providers in Both Individual and Collaborative Speaking Sessions
SAN DIEGO, CA, October 12, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced two unique conference track sessions wherein leading technology solutions providers will share their insights and lessons learned with the global technology services community. Taking place October 24-26, Technology Services World (TSW) 2011 Las Vegas will bring top services industry experts together under one roof at the The Mirage to learn, collaborate, and share business experiences.
TSIA Offers Exclusive "Services Finance" Conference Track at Technology Services World 2011 Las Vegas
SAN DIEGO, CA, October 3, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, is hosting a Technology Services World (TSW) Las Vegas conference track dedicated to topics related to services finance, including important new accounting rules that are impacting technology services businesses. TSW Las Vegas is the premier conference event for technology services professionals and takes place October 24-26 at The Mirage Resort.
Industry's Top Solutions Providers to Participate at Premier Technology Services Event of 2011, Technology Services World Las Vegas
SAN DIEGO, CA, September 27, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, will bring the world's top services industry experts together under one roof this year at Technology Services World (TSW) 2011 Las Vegas, being held at The Mirage Resort. Taking place October 24-26 with the theme of "Future-Proof Your Services Business, " TSW 2011 Las Vegas is the premier conference event for technology services professionals, with the brightest minds and top decision makers in the market space coming together for three days of high-impact learning and discussions.
The New Rules of Tech Revealed in Groundbreaking New Book
SAN DIEGO, CA — September 6, 2011 — The Technology Services Industry Association (TSIA), one of the tech industry's largest trade associations, announced a new book based on its work with over 100 leading companies that are moving into new cloud and managed services. Titled Consumption Economics: The New Rules of Tech, authors J.B. Wood, CEO, TSIA; Todd Hewlin, managing director, TCG Advisors; and Thomas Lah, executive director, TSIA, assert that the true disruption of these big trends won't be felt in a tech company's product line, the true threat is to their business model.
TSIA's "Women in Services" Group Announces TSW Pre-Conference Professional Development Course
SAN DIEGO, CA, July 22, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced a Technology Services World Las Vegas pre-conference Professional Development Course hosted by TSIA's "Women in Services" group. The session, titled "Getting to the Top: Strategies for Career Success, " will take place October 24, with course leader Kathryn Ullrich, founder and president of Kathryn Ullrich Associates and associate director of Alumni Career Services at UCLA Anderson School of Management.
TSIA Announces Conference Agenda for Technology Services World 2011 Las Vegas
SAN DIEGO, CA, June 30, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced the agenda for its annual Technology Services World Las Vegas (TSW LV) conference, being held October 24-26, 2011 at The Mirage Resort. This year's conference theme is "Future-Proof Your Services Business."
TSIA Now Accepting Submissions for Fall 2011 Recognized Innovator Awards
SAN DIEGO, June 30, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, is now accepting submissions for its Fall 2011 Recognized Innovator Awards, to be presented at Technology Services World Las Vegas, taking place October 24-26. Submissions will be accepted through August 26.
TSIA Research Delves into the Changing Practices in Revenue Recognition
SAN DIEGO, June 28, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, is researching the latest best practices and trends on the topic of revenue recognition and VSOE in the professional services arena. TSIA Research shared some of its findings recently at the Spring 2011 Technology Services World (TSW) conference in Santa Clara.
TSW 2011 Silicon Valley Reshapes the Future of Technology Services
SAN DIEGO and SANTA CLARA, Calif., May 5, 2011 — Technology Services World 2011 Silicon Valley concluded on Wednesday, having drawn an impressive 725 attendees. The event, hosted by TSIA, focused on today's hottest topics, including cloud computing, social media, value-added services, services revenue generation, and how to be a successful change agent in a product-centric company.
Hubcase, Philips Healthcare, ServiceMaxReceive 2011 Vision Awards from the Technology Services Industry Association
SAN DIEGO and SANTA CLARA, Calif., May 4, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, today announced Hubcase, Philips Healthcare, and ServiceMaxas winners of the 2011 TSIA Vision Award at the Technology Services World (TSW) conference in Santa Clara, California. Finalists included Media Roost, MicroStrategy, Moxie Software, Reciprocity, and Teradata.
Cisco, Corptax, EMC, Philips Healthcare, PTC, Symantec, and VMware Named Winners of Spring 2011 TSIA STAR Awards
SAN DIEGO and SANTA CLARA, May 4, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced the winners of the Spring 2011 STAR Awards today at the Technology Services World (TSW) conference being held in Santa Clara, California.
Datacert, Datatel, Mako Surgical, and Riverbed Technology Receive Certified Support Staff Excellence Center Award from the Technology Services Industry Association
SAN DIEGO and SANTA CLARA, May 4, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced that Datacert, Datatel, Mako Surgical, and Riverbed Technology have been named winners of the Certified Support Staff Excellence Center Award, presented today at the Technology Services World conference in Santa Clara, California.
IGLOO, InQuira, and LivePerson Named Winners of TSIA's Recognized Innovator Awards
SAN DIEGO and SANTA CLARA, May 4, 2011 — The Technology Services Industry Association (TSIA) honored IGLOO, InQuira, and LivePerson as winners of its prestigious Recognized Innovator Awards today at the Technology Services World conference in Santa Clara, California.
Avaya, Cisco, HP Consumer IPG/PSG APJ Region, HP Commercial PSG EMEA Region, Riverbed, Taleo, and Xerox Honored for Support Operations Excellence
SAN DIEGO and SANTA CLARA, CA, May 4, 2011 — The Technology Services Industry Association (TSIA) honored Avaya, Cisco, HP Consumer IPG/PSG APJ Region, HP Commercial PSG EMEA Region, Riverbed, Taleo, and Xerox today as the most recent companies to successfully achieve certification in the association's Organizational Development Program. The recognition took place at the Technology Services World conference in Santa Clara.
EMC Exec Mary Cay Kosten Keynotes Women in Services Event at Technology Services World 2011 Silicon Valley
SAN DIEGO and SANTA CLARA, Calif., May 4, 2010 — EMC vice president of Customer Support Services Mary Cay Kosten was the keynote speaker at the Women in Services (WIS) networking dinner held at Technology Services World 2011 Silicon Valley last night. The three-day event, hosted by TSIA, is the preeminent source of learning and peer networking in the services industry.
Call for Speakers Opens for Technology Services World 2011 Las Vegas
SAN DIEGO and SANTA CLARA, Calif., May 4, 2011 — As Technology Services World (TSW) 2011 Silicon Valley came to a successful conclusion today, the Call for Speakers opened for the much-anticipated fall event, Technology Services World 2011 Las Vegas. Hosted by TSIA, the leading association of the technology services and support industry, the Technology Services World spring and fall conferences have become renowned as the preeminent sources of learning and peer networking for service and support professionals.
Technology Services World 2011 Opens with High Attendance from Leading Players in Technology Services
SAN DIEGO AND SANTA CLARA, Calif., May 2, 2011 — Technology Services World 2011 opened in Silicon Valley today with an Innovation Tour of the TSW | EXPO, two powerful keynote presentations, and the much-anticipated TSIA Power Hour sessions covering the latest industry research and trends.
TSIA Names CitrixOnline, Coveo, IGLOO, InQuira, and LivePerson as Finalists for Technology Services Recognized Innovator Awards
SAN DIEGO, CA, May 2, 2011 — The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced that CitrixOnline, Coveo, IGLOO, InQuira, and LivePerson have been named as finalists for the spring Technology Services Recognized Innovator Awards. The announcement was made today at the Technology Services World conference being held this week in Santa Clara, California.
Professional Development Courses Kick-Start the Learning at Technology Services World 2011 Silicon Valley
SAN DIEGO AND SANTA CLARA, Calif., May 2, 2011 — Five pre-conference professional development courses kicked off the learning sessions at Technology Services World (TSW) today in Silicon Valley. TSW, being held May 2-4, is the industry's premier technology services conference, and is hosted by the leading professional association of the technology services industry, TSIA. Service and support experts have converged for this three-day event to explore the exploding cloud computing and social media phenomena as well as to learn tactics for improving organizational efficiencies in the areas of services delivery, engineering, operations, and leadership.
Technology Innovation Drives Conference Program for Technology Services World 2011 Silicon Valley
SAN DIEGO, CA, April 18, 2011 — The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced a technology-rich program for Technology Services World (TSW) 2011 Silicon Valley. TSW is hosted by TSIA and takes place May 2-4 at the Santa Clara Convention Center, this year with a major focus on the technology products and services required to deliver service success.
Technology Services World 2011 Silicon Valley to Feature Top Solutions Providers in Both Individual and Collaborative Speaking Sessions
SAN DIEGO, CA, April 8, 2011 — The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced two unique conference track sessions wherein technology solutions providers will take the stage and share their insights and lessons learned with the global technology services community. Taking place May 2-4, Technology Services World (TSW) 2011 Silicon Valley will bring top services industry experts together under one roof at the Santa Clara Convention Center to learn, collaborate, and share business experiences.
Select Technology Services World Sessions to Focus Exclusively on Education Services Discipline
SAN DIEGO, CA, March 22, 2011 — The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced several Technology Services World 2011 Silicon Valley (TSW SV) education sessions dedicated to the education services discipline. TSW is the leading technology services industry conference in the U.S. Held twice a year, once in the spring and once in the fall, this year's spring event takes place at the Santa Clara Convention Center May 2-4.
NCR Corporation's Ruth Fornell to Keynote "Women in Services" Networking-Charity Dinner at Technology Services World 2011 Silicon Valley
SAN DIEGO, CA, March 21, 2011 —The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced that Ruth Fornell, vice president of professional and software support services for NCR Corporation, will keynote the Women in Services (WIS) networking dinner at Technology Services World 2011 Silicon Valley (TSW SV) on Tuesday, May 3. The conference, hosted by TSIA, will take place May 2-4 at the Santa Clara Convention Center.
Select Technology Services World Sessions to Focus Exclusively on Field Services Discipline
SAN DIEGO, CA, March 17, 2011 — The Technology Services Industry Association (TSIA), the leading association dedicated to advancing the business of technology services, announced several Technology Services World 2011 Silicon Valley (TSW SV) education sessions dedicated to the field services discipline. TSW is the leading technology services industry conference in the U.S. Held twice a year, once in the spring and once in the fall, this year's spring event takes place at the Santa Clara Convention Center May 2-4.
Allegro Associates, DB Kay & Associates, DG Associates, FT Works, and Lamson Consulting to Deliver Professional Development Courses at Technology Services World Silicon Valley
Allegro Associates, DB Kay & Associates, DG Associates, FT Works, and Lamson Consulting to Deliver Professional Development Courses at Technology Services World Silicon Valley
TSIA Announces World-Class Keynote Lineup for Technology Services World 2011 Silicon Valley
SAN DIEGO, CA, February 10, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced a world-class keynote lineup for the upcoming Technology Services World Silicon Valley (TSW SV) conference, being held May 2-4, 2011 at the Santa Clara Convention Center. The below presenters will engage and inspire conference attendees and provide definitive answers to today's toughest services challenges.
Technology Services Industry Association Announces Conference Agenda for Technology Services World 2011 Silicon Valley
SAN DIEGO, CA, January 12, 2011 — The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced the agenda for its annual Technology Services World Silicon Valley (TSW SV) conference, being held May 2-4, 2011 at the Santa Clara Convention Center.
