Who Should Attend?

Technology Services World is hosted by TSIA and has become world-renowned as the preeminent source of learning and peer networking for services professionals. TSW conferences deliver insight into the strategies and best practices for improving services efficiencies in the following vertical markets:

Computer Hardware and Software—B2B and B2C
Industrial Automation
IT Services—Third Party Maintenance and Systems Integration
Medical Devices
Networking
Office Automation
Specialty Computing
Storage
Telecommunications
Test and Measurement

Within those vertical markets, our attendees represent companies offering a wide range of technology solutions—from enterprise to SMB, from open source to SaaS, and from commercial to consumer—and engaged in a diverse set of business models, from OEMs to VARs and distributors.

Our agendas are designed for technology services executives and professionals in:

Education Services
Field Services
Managed Services
Professional Services
Support Services

…and deliver content in the following functional areas:

Services Channel Management
Services Delivery
Services Engineering/Portfolio Development
Services Finance
Services Marketing
Services Operations
Services Partner Management
Services Sales
Services Strategy
Human Resources
Professional Development
Social Media

There is something at Technology Services World for everyone in services.

Who You Are	What You’ll Get from Attending
Senior Vice President of Global Services	Hear keynotes from your peers. Learn what trends are impacting the growth and performance of the technology services industry.
Vice President of Professional Services, Vice President of Support Services, Vice President of Field Services, Vice President of Education Services, Vice President of Managed Services	Hear what tactics your peers are pursuing to optimize business performance.
Director of Services Marketing	Hear case studies on defining and marketing solution offerings. Hear latest trends in service pricing and market rates.
Director of Services Engineering	Hear case studies on developing and deploying new service offerings.
Director of Services Operations	Hear case studies on resource scheduling, partner management, establishing project management offices. Learn what new technologies service organizations are implementing.
Director of Human Resources	Hear the latest trends on services compensation.
Practice and Field Managers	Learn what practices are proven to drive customer and project success.
Services Partner Managers	Hear case studies on how to structure services partner programs.
Chief Service Officer, Executive Vice President, Senior Vice President, Vice President, or Director of Support Services, Field Services, or Professional Services	Hear the latest results and analyses from recently completed TSIA surveys from TSIA staff.
Chief Service Officers, Executive Vice President, Senior Vice President, Vice President, or Director of Support Services, Field Services, or Professional Services	Learn how TSIA is updating its benchmark survey tool and database to better serve its members in the technology services disciplines.