Roslyn Jones is vice president of Global Education Services at Informatica Corporation where she is responsible for global strategy, sales, development and delivery solutions for Informatica customers and partners. She has more than 25 years in the Education Industry and is extremely passionate about all aspects of education and training. She has worked for Apple Computer, Amdahl Corporation, VERITAS Software, Salesforce.com and has hardware and software experience and background. She has played a key role in all aspects of education and started from the bottom up (instructor, course developer, sales manager, Regional Manager, and Director and VP).

Linda Moss is vice president of worldwide education services at BMC Software, Inc., where she is responsible for the strategy, selling, development, and delivery of solutions training for BMC customers. Moss has over 20 years of extensive training and development experience in the global IT industry. She has worked at a number of software companies, most recently Brocade Communications Systems, Inc., growing Brocade’s education business 300%. Prior to these positions in the U.S., Moss operated a successful training and management consultancy in Europe for 10 years, providing training at companies such as Deutsche Bank, KPMG, Black and Decker, and the U.S. Federal Government in Europe. Moss holds a BA in English from The University of Gloucester, England, an MBA with a specialization in managerial leadership from City University, and a PhD in gendered learning from The University of Kent, Canterbury, England.

As vice president of Education Services, Shelley Olson, oversees Symantec’s customer, employee and partner education organizations. She leads a team of security, storage and availability product training experts to maximize customer’s value from Symantec products, as well as build and manage resilient infrastructure. Shelley brings over 13 years of industry experience, and a very strong global background in IT education, certification, field training, and curriculum development. Shelley joined Symantec through the company’s merger with VERITAS software. At VERITAS, she was a senior director of America’s Education. Shelley joined VERITAS from PeopleSoft Inc., where she was vice president of PeopleSoft University, providing worldwide education to customers, partners and employees. During her 6 year career, she drove a $125M P&L and managed over 225 employees worldwide. Shelley has been featured in the Wall Street Journal, eLearning and Certification magazines for her thought leadership in technical education. Shelley holds a Master of Business Administration from Golden Gate University, and a bachelor’s degree in finance and economics from Central Washington University.

Eric Berglund is one of the three directors of the Worldwide Education team at VMware. Worldwide Education is responsible for technical and sales training of VMware customers, partners, and employees. Eric has been a VMware employee for six years, spending much of that time growing the VMware P&L from a team of 7 to a team of 150+ FTEs, and growing its direct-delivered revenue from $1M per quarter to $12M. His current responsibilities include management of the 1000+ lab servers used to deliver VMware hands-on training, the in-house Learning Management and Certification data systems, and VMware’s technical certifications. Prior to VMware, Eric held a series of IT management and consulting positions, including management roles at Netcentives, WebTV, and Synopsys. He holds a Master’s degree in Computer Science from Michigan State University.