Women in Services

Women in Services: Advancing Women in Services Leadership

Women in Services, a unique and dedicated forum for AFSMI, SSPA, and TPSA services professionals, is sponsoring two breakout sessions at Technology Services World 2009 Las Vegas (TSW09 Las Vegas).

  • “Women in Services: Profiles of Success” — A high-powered panel of woman service leaders will share their career paths, key decisions, and learnings that helped to shape them as professionals.
  • “Professional Development: Selling Your Ideas” — Led by Informatica’s Roslyn Jones, tips and tricks will be offered for selling your ideas up, down, and across the organization.

A Women in Services networking dinner will be hosted at TSW09 Las Vegas, where Helen Leah Conroy J.D. will discuss “Five Things Every Woman Should Know to Become a Successful Negotiator.” A portion of the dinner ticket price will be donated to Dress for Success, a charity organization that provides business attire for financially challenged women.

Some Background…
Women in Services began with a special panel session that was held at Technology Services World 2009 Santa Clara. The session was so successful that the Women in Services forum was developed, with the following women services leaders as members of the steering committee:

  • Krista Anderson, Senior Vice President of Global Support, salesforce.com
  • Erna Arnesen, Vice President of Global Services Channels & Alliances, Cisco Systems
  • Onagh Ash, CEO of Exigen ELITE
  • Charlotte Baker, CEO, Digital Hands
  • Ruth Fornell, Vice President of Professional Services, NCR
  • Catherine Jensen, Vice President of Enterprise Services and Support, Symantec Services Group
  • Roslyn Jones, Vice President of Global Education Services, Informatica Corporation
  • Mary Cay Kosten, Vice President of Global Customer Services, Sun Microsystems
  • Michelle Logan, Senior Manager of Global Services Business Process, Hitachi Data Systems
  • Susan McKay, Director Strategy & Alliance Development, EMC Global Services
  • Sheryl Moran, Vice President of Client Services, rL Solutions
  • Alisa Nessler, Vice President World Wide Customer Support, BMC Software
  • Judith Platz, Senior Vice President, Approva Global Customer Solutions
  • Carolyn Pineda, Vice President of Services, Americas, Intergraph
  • Patricia Rash, VP North American Customer Support Center, Xerox Corporation
  • Jodi Schilling, Vice President of Americas Consumer Support, Hewlett-Packar

If you’re a woman in the services arena, mark your calendar for these TSW09 Las Vegas events. Come. Discover. Advance your services leadership.

Contact
Diane Brundage
Senior Vice President, Membership Development
AFSMI, SSPA, TPSA
408-458-0238

dbrundage@thesspa.com