May 7 – 9, 2012 | Silicon Valley
Testimonials
"TSW gives me and my company colleagues the opportunity to network with many industry peers. The Women in Services networking dinner is a great forum for me, where I can interact with like-minded executives in other services roles. I look forward to each TSW event because it provides me the opportunity to meet with others and share best practices."
Erna Arnesen
Vice President
Global and Transformational Services Partners
Cisco Systems
"To a young consultant such as myself, TSW provides a unique opportunity to network with technology services thought leaders and get exposed to the latest trends affecting our industry."
Ben Bloom
Technical Project Manager
Akamai Technologies
"What I love about TSW is the energy I bring back to my company after the event. The ideas shared and the enthusiasm of other professionals allow me to return to work with a fresh outlook. It makes me better at what I do."
Alexia Carney
Director
Professional Services
Datatel, Inc.
"Thank you to the TSIA team for a truly dynamic and inspiring event!"
Sebastien Geoltrain
Operations Support Manager
Schlumberger
"TSW changed the way that I look at the services delivery organization in my company. My strategic perspective was shifted in a new direction."
Bill Crawford
Manager
Engineering Services
F5 Networks Inc.
"At EMC, we are focused on meeting and exceeding our customers' existing expectations and transforming our business in order to evolve faster than our customers' requirements. The Spring 2011 TSW conference proved to be very valuable in terms gaining better insights into current best practices and industry challenges. Additionally, the general sessions stimulated thoughts about the future of our industry and what we should do to ensure continued and greater success. I am looking forward to the fall conference."
Bill Ferraiuolo
Director
Global Operations
EMC Technology Solutions & Services
"For anyone involved in services, whether in the context of an SMB or large enterprise, TSIA conferences are a must-attend! Through these excellently run conferences, TSIA provides the perfect forum for attendees to Consume, Connect and Contribute—three benefits of immense value. Consume—to be equipped with new industry insights and knowledge; Connect—to forge strong relationships with like-minded professionals in the industry, in order to be able to Contribute—to foster growth both within their spheres of influence and the TSIA community as a whole."
Mavan A. Findlay
Managing Director
MAABFI Ltd.
"TSW presenter David Kay's understanding of knowledge management, and the roadblocks that are typically hit, was extremely beneficial to advancing my overall vision and plan."
Thomas Floodeem
Vice President
Customer Support
InQuira
"I love this conference. The opportunity to learn and share with your peers is invaluable!"
Amy Pierce
Director
Customer Support
Sage
"TSIA does an amazing job with the TSW events. The spring 2011 conference was very professional, and attendee engagement was the highest I have seen. Great work! It's obvious that TSIA has built a ton a value for vendors and attendees alike."
Daniel Kube
Vice President
Sales
IGLOO Software
"TSW events are a great opportunity for services executives and managers to learn from the industry's greatest thought leaders as they share the latest trends and best practices."
Kurt Kuelz
Senior Vice President
Global Services
PTC
"The analysis TSW provides is exceptional. By attending TSW events, I can rely on TSIA to keep me up to date with the latest industry trends. I attend religiously and recommend this conference to anyone who is in a services organization within a technology company."
Susan McKay
Director
Global Services Alliances
EMC Corporation
"The Spring 2011 TSW event in Santa Clara was enormously valuable to my research in the area of service science. Attendees were excited to hear about the work and were open to sharing their perspectives and journeys with me. Incredible learning and relationship building took place. Much problem solving occurred at this conference."
Dawn Rennick
Researcher/Consultant
Capella University
"If you want to be a "hero" in your organization, take the best practices from TSW and bring them to life."
Vipul Samat
Senior Manager
Customer Support
Oracle
"If you are looking for the latest trends or just need validation that you are heading in the right direction, look no further than TSIA. Every TSW keynote and every breakout was insightful, informative, and high-quality!"
Joe Ward
Customer Support
Sage
"Having attended a number of TSW events over the last decade, as technology rapidly evolves, I find that the material presented helps me to keep pace with the latest trends in the market. There is so much going on in our industry, and we need events like this to stay current; to look around corners and keep abreast of what's happening in the market. Many of us want to be leaders and early adopters. The laggards may fail. TSW allows us to stay on the front edge of technology for the service business as leaders share their valuable case studies."
Stephen Slade
Senior Director
Industrial Manufacturing and Supply
Oracle
